Premium Server Support Plans

Our Premium Support group delivers unmatched expertise and personalized attention. Every interaction is designed to resolve issues efficiently, prevent downtime, and empower your team with the tools and guidance they need. With us, support isn’t just reactive—it’s proactive, reliable, and built around your success.

Standard

Standard Premium Support includes up to three administrative support requests per month for your entire account, covering all Windows Cloud Servers.
Our team can assist with software installation, configuration, and other management tasks, helping keep your servers running smoothly and efficiently.

Advanced

Advanced Premium Support includes up to 10 administrative support requests and 1 priority support ticket upgrade per month for your entire account, covering all Windows Cloud Servers.
Our team can assist with software installation, configuration, and other management tasks, helping keep your servers running smoothly and efficiently.

Elite

Elite Premium Support includes unlimited administrative support requests per month and 3 priority support ticket upgrades for your entire account, covering all Windows Cloud Servers.
Our team can assist with software installation, configuration, and other management tasks, helping keep your servers running smoothly and efficiently.