If you’re unable to pay your hosting services invoice by the due date, we encourage you to contact our billing department as soon as possible. We understand that unexpected expenses can arise, and we are here to assist you during such times.
To request assistance, please submit a ticket to our billing department before the due date. In your ticket, kindly include your expected payment date (either by the next due date or within a maximum of 30 days). We will do our best to help you avoid late fees, service interruptions, or potential termination.
